Windows 11 OS has a handy Mobile Hotspot feature to share your laptop or computer’s internet connection with nearby devices. Lately, some users have complained about the system shutting down the internet when connected to other devices via mobile hotspot. If you face the same, read along to learn to fix the issue.
Windows 11 shutting down the internet during an active mobile hotspot connection defeat the purpose of using it in the first place. You won’t want to end up with no internet connection on your computer. Follow the troubleshooting tricks below to tackle the problem.
You can temporarily disable a mobile hotspot on the PC and enable it again to connect a device to fix the issue. Follow the steps below.
Step 1: Open Windows 11 Settings menu (use Windows + I keys).
Step 2: Select Network & internet from the left sidebar.
Step 3: Disable the Mobile hotspot toggle.
Step 4: Wait for a minute and enable the Mobile hotspot again.
Connect your smartphone or other device and if the internet still shuts down on the main PC, continue reading to fix the issue.
2. Share Mobile Hotspot Over Bluetooth
You can switch from Wi-Fi to Bluetooth to share an internet connection over a mobile hotspot and fix the issue. Here’s what you need to do.
Step 1: Open Network & internet menu in Windows 11 Settings (refer to the steps above).
Step 2: Select Mobile hotspot.
Step 3: Expand Share over and select Bluetooth.
Use the first trick above to establish the mobile hotspot connection again.
3. Change Network Properties and Try Again
Incorrect network properties will lead to connectivity issues on connected devices and your main computer. You can try tweaking network properties if the mobile hotspot still shuts down the internet connection.
Step 1: Open the Mobile hotspot menu on Windows (check the steps above).
Step 2: Expand Properties.
Step 3: Change the network band from 5GHz to 2.4GHz and see if the internet connection remains active on the computer and connected device.
4. Enable and Disable Airplane Mode
You can reboot the network connection on the PC to fix the mobile hotspot shutting down the internet connection issue.
Step 1: Select network connection icons in the Windows 11 taskbar.
Step 2: Enable the Flight mode.
Step 3: Disable it after a minute or two.
Go through the first trick to set up a mobile hotspot connection again.
5. Remove Data Limit
You should check the remaining data usage if you have set a data limit on your computer. When your connected devices (via mobile hotspot) use excessive data, you might have no internet data on the main computer. You can either increase the data limit or remove it altogether.
Step 1: Open Windows 11 Settings menu.
Step 2: Select Network & internet and open Advanced network settings.
Step 3: Select Data usage.
Step 4: Check how much data you have used on a specific Wi-Fi or Ethernet connection.
Step 5: You can select the Edit limit button to increase the limit or select Remove limit.
Once you edit or remove the data usage limit, reconnect your smart devices via mobile hotspot and enjoy a flawless internet connection.
6. Run Internet Connection Troubleshooter
You can use Windows 11’s built-in troubleshooter to fix the internet connection issue. Here’s how.
Step 1: Launch the Settings menu on Windows 11.
Step 2: Select System and open Troubleshoot menu.
Step 3: Select Other troubleshooters.
Step 4: Run the Internet Connections troubleshooter.
Once the system completes the troubleshooter, use the first trick and reconnect devices using a mobile hotspot.
7. Run Incoming Connections Troubleshooter
Do you still face issues with the internet connection when the mobile hotspot is active? You can try running incoming connections troubleshooter to fix the issue.
Step 1: Open the Other troubleshooters menu in Windows 11 Settings (refer to the steps above).
Step 2: Run incoming connections troubleshooter to fix the issue.
8. Update Windows 11
A buggy Windows 11 build might cause issues with the internet shutting down during an active mobile hotspot connection. Microsoft might have released the patch with an update. You must install the latest Windows 11 build from the Settings menu.
Step 1: Open Windows 11 Settings menu and select Windows Update from the left sidebar.
Step 2: Download and install the latest Windows build.
Enjoy an Active Internet Connection on Windows 11
Mobile hotspot shutting down internet connection can confuse you. Before you try inconvenient methods like setting up Windows from scratch, go through the tricks above to fix the issue.